Testimonials
If you’d like to share some kind words and smiles, please ask our staff how you can leave us a review. We’d love to hear about your experience!
“I had the great pleasure of having Michelle as my dental assistant today, and I must say it was different. Not different in a good way ... different in a Great way, and this is my first time meeting her at Shaker because her origin is The University Heights location. Her own adapted technique made my experience all the more enjoyable. I have small teeth, which could be challenging for most, but she thinks in both a speedy and efficient manner with my comfort in mind. Great!”
— Teut S.
“Excellent in every way! I really enjoy the staff here. They are not just working on your teeth to give you a better smile; they are also people who become like your friend. I’ve had many great conversations and relationships here, and they are always gentle on your teeth and include you in what they’re doing while they work. The head doctor is very professional and will make sure to take his time with you before he leaves to his next patient. 10-10 would recommend!
“Update: Today was the big day and I finally got my braces off. They took such good care of me and it’s a bittersweet end, but I love the way they turned out.
“I would recommend coming here. They’re so fast when coming to meet customers. You don’t have to wait so long. It’s a clean place, and they have nice doctors that crack me up. They also ask if everything is okay or if you’re having a good day. I recommend coming here. This is literally the best place I have ever gone to in my life.”
— Eman S.
“Excellent service! I have had the best experiences at this office. From the moment you walk in, you are greeted with a smile and they make you feel welcome! The financial process was very smooth, and all the time, he made sure that all my questions and concerns were answered. My daughter has a fear of medical/dental workers. She told me how she loves coming to this office, and she likes it because all the people she dealt with were always nice, and made sure she felt comfortable, and any questions or concerns she had, they answered and made her feel at ease, and she actually looks forward to her appointments at this office. Any parent out there that has a child with a medical office fear, this place is great for your kid(s). Office is very clean; staff is friendly and very professional. I recommend this office to all my friends and family.”
— D. R.
“Premier Smiles Orthodontics has been absolutely wonderful with the care of my braces and perfecting my new smile. The team was very flexible with scheduling and they were always able to meet my wishes. Dr. Kates was amazing! He was very personable and made sure my care was individualized to my smile’s needs. Ciara was the best orthodontics assistant: she was very informative, friendly, and efficient! She deserves an award and promotion for the great care she provided. Ultimately, I would like to thank Dr. Kates and team for helping me attain the smile I’ve always wanted!”
— Amber S.
“OMG!!!! THIS IS ONE OF THE MOST FRIENDLIEST PLACES, WITH SOME OF THE MOST AMAZING, ENERGETIC PEOPLE THAT WILL EASE YOUR FEAR, NO MATTER WHAT SERVICE YOU’RE GETTING!!!! KARYNA WAS ONE OF THE TECHS THAT GAVE MY SON SERVICE AND SHE WAS BEYOND FUNNY AND SUPPORTIVE. I WOULD RECOMMEND THE EUCLID LOCATION IN A HEARTBEAT, HANDS DOWN. SHOUT-OUT TO THE ENTIRE STAFF!”
